DEVELOPING YOUR MULTI­-UNIT MANAGERS

MMU helps multi­-unit managers develop the skills, knowledge and behaviours to consistently execute operational excellence and deliver enhanced organisational performance through our multi unit management services.

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DEVELOP

Our experts have identified the core tasks and activities that every multi­-unit manager must deliver consistently. We’re on a mission to help multi­-unit managers to master these ‘Critical Impact Activities’.

Educating

INSPIRE

We’re here to help you build the next generation of multi­unit managers. We’ll do this by identifying high performing, high potential store/unit managers and creating a stretching development programme.

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EDUCATE

Learn how to build continuous, sustained organisational performance by attending our operationally focused events for multi-­unit managers, their line managers and key support function stakeholders.

Our unique formula for multi­-unit managers

CRITICAL IMPACT ACTIVITIES

The Critical Impact Activities are 6 core tasks and activities that every successful multi-­unit manager must master and deliver on a consistent basis. We help the managers of managers to think differently about how they perform these vital activities and ­ – most importantly – ­ how they execute them in the field on a day-to-day basis. This is our tried and tested method to achieve sustained performance.

DISCOVER THE SECRET

…to sustained organisational performance.

Analyse

Analyse core business indicators to identify trends and opportunities

Observe

Plan and conduct critical impact unit visits in order to make continual improvements

Review

Perform disciplined and consistent review of your teams’ operation and performance

Plan

Develop business and team action plans and prioritise value added activities

Communicate

Ensure clear and regular communication of area/site goals, results and activities

Develop

Create and review structured coaching and development goals for unit managers

THOUGHT LEADERSHIP

MMU’s unique development offer is inspired by our own operational experiences and the in depth insight and expertise of Professor Chris Muller and Professor Robin DiPietro.

PLEASE GET IN TOUCH

Find out how we can help you develop your multi­unit managers