Knocking the socks off them! – Understand your customer and then continuously exceed their expectations An interview with Chris Humphrey and Malcolm Ross In this, the 40th episode of the

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Time Management Magic, Casting the Productivity Spells. An exploration with Daniel Mills, Andrew Lawson, Lee Sheldon and Lee Cockerell. Welcome to the latest (and very different) episode of the Multi-Site

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ODPs – Friend or Foe? With Prof. Chris Muller An interview with Professor Chris Muller, Professor of the Practice, at the Boston School of Hospitality. This episode of the Multi-Site

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The Science Museum: To Inspire Futures! With Alistair Otto An interview with Alistair Otto, Operations Director at The Science Museum In this episode of the Multi-Site Masters we speak with

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Wellbeing for the multi-site manager, with Mel Crate An interview with Mel Crate, Founding Director, Luminate. Our latest episode of the Multi-Site Master podcast is firmly centred on the topic

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Coffee, Pastries and Operational Excellence, with Gary Cowles An interview with Gary Cowles, Operations Director at Paul UK.   Our latest episode of the Multi-Site Masters podcast features a superb

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