Managing people, brands and investor returns across a franchise hotel business in the UK and Europe “With the several brands that we work with, our aim is to execute those

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 Branding & Marketing – what does great look like for a multisite business on the high street? “It’s about the agency being forensic and actually adding value, and not just

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Keeping the product offering fresh and relevant, while growing a profitable business in a changing marketplace “Being a smaller company, our clients expect to see the heads of the business,

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Taking lessons from the early days of the Gordon Ramsay Group, and applying them in today’s market, with Gillian Thomson “It’s the people that vote with their feet or their

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The value of talking to your people, and engaging with their feedback “Don’t make things too complicated, and listen to what people are telling you” This week Jane is talking

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Service at the Pinnacle of the Hotel Industry, and the People who make it happen, with Genio Pirri “We can train the skills, but talent has to be natural” This

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