The Critical Impact Activities are the core tasks and activities that every multi-unit manager must master and deliver on a consistent basis. They’re the essential building blocks for ensuring that day-in, day-out the multi-unit manager remains focused on delivering the business standards and we help you achieve this through our critical business analysis.
CRITICAL IMPACT ACTIVITY 1 – ANALYSE
Analyse core business performance Metrics (includes financial and other relevant KPI’s)
A multi-unit manager must demonstrate capability to use available sources of information and data to identify:
Critical Impact Activity 2 – Plan
Develop business/team development action plans and prioritise to focus on value added activities
A multi-unit manager must demonstrate capability to:
Critical Impact Activity 3 – Communicate
Communication of area/site goals, results and activities
A multi-unit manager must demonstrate capability to:
Critical Impact Activity 4 – Observe
Conduct critical impact unit visits
A multi-unit manager must demonstrate capability to:
Critical Impact Activity 5 – Develop
Coaching and development of unit managers
A multi-unit manager must demonstrate capability to:
Critical Impact Activity 6 – Review
Disciplined and consistent review of the operation and performance management of teams
A multi-unit manager must demonstrate capability to: