We understand that in the world of multi-unit management, a sustained improvement in performance is only achieved through the consistent application of new and better behaviours and high impact activities. We do this where it matters the most, on the front-line as they carry out their role.
Our support of your multi-unit managers is focused on being with them to observe their implementation of the Critical Impact Activities. We embrace the 70:20:10 principles to shape the way in which development time is apportioned: