From flour to the fork – taking a fresh approach at Patisserie Valerie An interview with Paolo Peretti, Managing Director at Patisserie Valerie In this episode of the Multi-Site Masters
Four Keys To Live By: Bringing a customer centric culture to life An interview with Chris Humphrey and Malcolm Ross This is the second part of our discussion with two
Knocking the socks off them! – Understand your customer and then continuously exceed their expectations An interview with Chris Humphrey and Malcolm Ross In this, the 40th episode of the
Time Management Magic, Casting the Productivity Spells. An exploration with Daniel Mills, Andrew Lawson, Lee Sheldon and Lee Cockerell. Welcome to the latest (and very different) episode of the Multi-Site
ODPs – Friend or Foe? With Prof. Chris Muller An interview with Professor Chris Muller, Professor of the Practice, at the Boston School of Hospitality. This episode of the Multi-Site
The Science Museum: To Inspire Futures! With Alistair Otto An interview with Alistair Otto, Operations Director at The Science Museum In this episode of the Multi-Site Masters we speak with
Wellbeing for the multi-site manager, with Mel Crate An interview with Mel Crate, Founding Director, Luminate. Our latest episode of the Multi-Site Master podcast is firmly centred on the topic
Coffee, Pastries and Operational Excellence, with Gary Cowles An interview with Gary Cowles, Operations Director at Paul UK. Our latest episode of the Multi-Site Masters podcast features a superb
What many businesses don’t understand about digital marketing but should! With Raman Verma An interview with Raman Verma, founder of Kandidly. In this episode of ‘Multi-Site Masters’ we speak to
Innovate or die?! An Interview with Philip Marx, Strategic Marketing Consultant Today we will be discussing innovation and its importance to organisations of all sizes. In business, innovation is taken
The Restaurant of the Future, with James Hacon An interview with James Hacon, MD of THINK Hospitality, and co-founder of RestaurantInnovator.com. In this episode of the Multi-Site Masters, we talk
How do you achieve great communication in a multi-site organisation? An interview with Jenni Field, Director at Redefining Communications, and Board Director for CIPR. In this episode of the Multi-Site
Building the next generation of multi-unit managers at Greene King An interview with Mark Peters, Head of Learning & Development at Greene King. Building a programme to develop the next
Prof. Chris Muller – The Future is Now An interview with Professor Chris Muller, Professor of the Practice, at the Boston School of Hospitality. Prof. Chris Muller (Professor of the
Feedback on Feedback – how to maximise the use and impact of 360 feedback programmes in an organisation An interview with Colin Newbold, founder of TLC Online. In this episode of
How do Disney do it? Operational excellence in the House of the Mouse with Lee Cockerell An interview with Lee Cockerell, a former Executive Vice President of Operations for the
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