Taking lessons from the early days of the Gordon Ramsay Group, and applying them in today’s market, with Gillian Thomson “It’s the people that vote with their feet or their
The value of talking to your people, and engaging with their feedback “Don’t make things too complicated, and listen to what people are telling you” This week Jane is talking
Service at the Pinnacle of the Hotel Industry, and the People who make it happen, with Genio Pirri “We can train the skills, but talent has to be natural” This
Nurturing and Building Great Teams from Within, with Robert Cook “A business is only as good as the people in it” This week Robert Cook, Managing Director at Virgin Active
Maintaining Culture and Employee Satisfaction during Mergers and Growth, with Julia Edmonds “We have a very strong set of core values that really underpin everything we do as a business”
Attracting the Right People for our Brand, Culture and Mission, with Ben Tyrer “The people who work for us enjoy the culture, and live the culture” This week Ben Tyrer,
What makes a Great Place to Work in 2017, with Jane Sunley “Today’s employee expects to have a great experience…” This week Jane Sunley – HR expert, best selling author
Learning from Membership Businesses – the opportunity for Retail and Hospitality to make more personal connections, with Niall Cluley “Building relationships with customers on every visit is vital” This week
How Retailers can get smart about Disability and in the process win the Purple Pound, with Mike Adams “If businesses start to see that dissabled consumers can contribute to their
The importance of having a People Strategy when planning for scale, with Steve Rockey “If you’re going to expand – it’s about thinking about the one (site) that’s 5 openings
The Importance of the Restaurant Manager, with Alasdair Murdoch “The importance of the Restaurant manager can never be over-stated” This week Alasdair Murdoch, CEO of Gourmet Burger Kitchen explains what
Franchising, Brand Values and Culture, with Chris Joseph “My day starts with Coffee, and my day ends with Coffee” This week we interview Chris Joseph, a Franchise operations and International
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