Hudsons Canada’s Pub – “making happy happen”.
An interview with Chris DeCock, President and Co-Founder of Hudsons Canada’s Pub.
In this episode of Multi-site Masters, we’re talking with Chris DeCock, President and Co-Founder of Hudsons Canada’s Pub. This Alberta based pub/restaurant company has created a truly special brand, loved both by guests and employees.
During our discussion with Chris, we’ll explore:
- The mission and values of Hudsons – and why this matters so much to him and his team
- How Hudsons define the ultimate guest experience as “happy at any hour”
- The four pillars that support the delivery of that guest experience
- How it’s built a culture (that ended up being summarised as one of its values) where everyone is treated as family.