Developing Outstanding Managers
Master the essentials skills and disciplines to become the “leader of managers”
Greater structure and consistency
From one-to-one meetings that create and maintain engagement to conducting visits that add value to the team and the business.
True focus and discipline
Determine the goals that matter most (performance at work, fulfilment in life), identifying the commitments that lead to success.
Control of their time
Embed a system that connects quarterly objectives to weekly achievements and daily tasks.
Becoming the leader of managers
Leading from a distance still means we care, coach and support team members, but we just approach it differently.
MMU understands the challenges of remote teams and managing multiple units.
We have faced the challenges of remote leadership
Having led teams across multiple countries and cultures we know that leadership always comes first, location is second.
We understand operations!
We’ve worked in hospitality and retail all our lives. We know how to develop and support managers – in person or virtually.
We deliver measurable key performance indicator (KPI) improvements
A decade of developing hundreds of remote and multi-unit managers; improving brand standards, financial performance, customer experience and the development of people.
We work with thought leaders
Our approach is underpinned by leading academics and thought leaders from North America and across our global network.
We work alongside operational teams
Large and small (both in the UK and internationally) to share and apply industry leading best practices.
MMU ticked all the boxes for us – knowledgeable, professional, flexible and above all passionate about what they do! This programme has been a great success and will now become the foundation programme for all our line managers.
Finally, a training consultancy that gets operations! Driving sales, managing margins and labour and developing the critical people skills needed.
Awesome. That’s how I’d describe the immediate impact that the MMU program had on our teams and our promotional sales results. Within just two weeks the organization grew from a sales average of $7,800 per week to $28,000 per week. An outstanding result, with implications for how we’ll approach suggestive sales programs for years to come!
I can’t emphasise enough how much the MMU programme has helped our managers to demonstrate the behaviours we needed and to keep them focused and on track.
Discover
Schedule a 30 minute, no-obligation call with MMU to share your current reality.
Develop
MMU creates a personalised development road map, outlining how you will achieve your goals and how MMU will support that journey.
Deliver
The learning journey commences, with regular MMU facilitated one-to-one or group sessions to help you tackle and navigate the obstacles ahead, remaining focused on the destination.
