MMU helps multi-unit managers develop the skills, knowledge and behaviours to consistently execute operational excellence and deliver enhanced organisational performance through our multi unit management services.
DEVELOPING YOUR MULTI-UNIT MANAGERS
DEVELOP
INSPIRE
EDUCATE
Our unique formula for multi-unit managers
CRITICAL IMPACT ACTIVITIES
The Critical Impact Activities are 6 core tasks and activities that every successful multi-unit manager must master and deliver on a consistent basis. We help the managers of managers to think differently about how they perform these vital activities and – most importantly – how they execute them in the field on a day-to-day basis. This is our tried and tested method to achieve sustained performance.
DISCOVER THE SECRET
…to sustained organisational performance.
THOUGHT LEADERSHIP
MMU’s unique development offer is inspired by our own operational experiences and the in depth insight and expertise of Professor Chris Muller and Professor Robin DiPietro.
'The transformation of a multi-unit manager into a leader of managers can only be accomplished on a foundation of operational competence.'
Professor Chris Muller
'Most organisations operate under the flawed assumptions that each person can learn to be competent in almost anything and that each person’s greatest room for growth is in his or her areas of greatest weakness.'
Professor Robin DiPietro
'Operational excellence is a style of team work, problem solving and leadership that leads to continuous improvement.'
Bob Hetherington
'Multi-unit managers exist to deliver business performance for the mid to long term. With one eye focused on the daily operation, they maintain brand integrity and the execution of the promise to the customer. They must also raise their sight to consider the future of the business and what is needed to secure it.'
Lee Sheldon
ADVICE & RESOURCES FOR MULTI-UNIT MANAGERS
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Find out how we can help you develop your multiunit managers
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