Every manager has been there at some point. That moment when you know you need to address poor performance, but you dread how the conversation is going to go. Yes, having a difficult conversation can be tricky to navigate, but there’s a different mindset that you can adopt, which can turn a difficult meeting into a performance game-changer.

In this download, we share a tried and tested model to diagnose common performance issues. This can be anything from absence, poor punctuality, missing customer service standards, or failing to meet a quality measure.

“I’ve never met a manager who regrets dealing with poor performance. What they do regret is not dealing with it sooner!”

The Secret Performance Game-Changer

A tool to diagnose performance issues.