March 9, 2017 Taking lessons from the early days of the Gordon Ramsay Group, and applying them in today’s market, with Gillian Thomson.
February 16, 2017 Service at the pinnacle of the hotel industry, and the people who make it happen, with Genio Pirri.
January 26, 2017 Maintaining culture and employee satisfaction during mergers and growth, with Julia Edmonds.
December 8, 2016 Learning from membership businesses – the opportunity for retail and hospitality to make more personal connections, with Niall Cluley.
December 1, 2016 How retailers can get smart about disability and in the process win the purple pound, with Mike Adams.
